Shopping Guide

Homelunor is referred to as "I" or "we." Here, the shopping guide will provide detailed information on how to browse, purchase, pay for, and return or exchange items. We are committed to providing you with a smooth and secure shopping experience, ensuring that you are satisfied with every purchase.

1. Browsing Products

To browse products on our website, simply navigate through the different categories listed on the homepage. You can filter products based on your preferences, such as price range, color, and style.

2. Product Details

Click on a product to view its detailed information, including images, specifications, and available sizes or colors. We strive to provide accurate product descriptions to help you make informed decisions.

3. Adding Products to Cart

Once you find a product you like, select the desired quantity and click "Add to Cart." You can view the contents of your cart anytime by clicking the shopping cart icon at the top of the page.

4. Reviewing Your Cart

When you're ready to checkout, click the shopping cart icon to review your order. You can modify your cart by changing quantities or removing items. You can also apply any promotional codes here (if applicable).

5. Checkout Process

To proceed with your purchase, click "Checkout" and follow the prompts. You'll be asked to provide your shipping information, billing information, and payment method. We accept various payment methods, including major credit cards.

6. Payment Methods

We accept the following payment methods:

• Visa
• MasterCard

All payments are securely processed through our payment gateway.

7. Order Confirmation

After completing your purchase, you will receive an order confirmation email with your order details and estimated delivery time. If you have any questions or concerns, feel free to contact our customer service team.

8. Shipping and Delivery

We currently only offer shipping within Australia. The shipping process typically takes 6-9 business days from the date of shipment, depending on your location. For detailed shipping information, please refer to our Shipping Policy.

9. Returns and Exchanges

If you're not completely satisfied with your purchase, we offer a return and exchange policy. You can return unused items within 45 days of receiving them. Please refer to our Return and Exchange Policy for detailed instructions.

10. Customer Support

If you need help at any point during your shopping experience, our customer support team is available to assist you. You can reach us by email at assist@homelunor.com or by phone at +1 (786) 870-0686.